Refund and Returns Policy
At kiddiekoo.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy.
Returns
We accept returns of unworn, unwashed, and undamaged products within 30 days of purchase. To initiate a return, please contact us at [insert contact information] and provide your order number and the reason for your return. We will provide you with instructions on how to return your products.
Refunds
We will issue a refund for the purchase price of the product(s) returned, excluding any shipping or handling charges. We will process your refund within 7-10 business days of receiving your returned product.
Exchanges
We do not offer direct exchanges for products. If you need a different size, color, or style, please initiate a return for the unwanted product and place a new order for the desired product.
Damaged or defective products
If you receive a damaged or defective product, please contact us immediately at [insert contact information] and provide your order number and a description of the issue. We will provide you with instructions on how to return the product and we will ship a replacement product to you as soon as possible.
Return shipping costs
You are responsible for paying the shipping costs for returning your product(s). We recommend using a trackable shipping service and purchasing shipping insurance to ensure that your returned product(s) arrive safely.
Refund method
We will issue refunds using the same payment method used for the original purchase. If the original payment method is no longer available, we will issue a refund by check or bank transfer.
Final sale items
Some products may be marked as final sale and are not eligible for returns or refunds. This will be clearly stated in the product description.
Contact US
If you have any questions or concerns about our Refund and Return Policy, please contact us at
.